GFF 2026 | Razorpay bets AI agents will change how Indians shop and pay – CNBC TV18

In TrendsSensex TodayRupee vs DollarGold and Silver PricesAsian StocksiPhone 18 ProGFF 2026 | Razorpay bets AI agents will change how Indians shop and payRazorpay CEO Harshil Mathur sees agentic commerce as the next big fintech opportunity, allowing consumers to transact through natural conversations in their own language.By Ritu Singh September 10, 2026, 10:22:51 PM IST (Published)Artificial intelligence could change how Indians shop and transact, with AI agents allowing consumers to interact in their own voice and language and complete transactions, according to Razorpay Co-Founder and CEO Harshil Mathur.Speaking to CNBC-TV18 on the sidelines of the Global Fintech Festival 2026, Mathur said agentic commerce could transform the way commerce is conducted in India, much as UPI changed the way payments are made.“The way we saw UPI shift the way payments are done in this country, I believe agentic will change the way commerce gets done in this country. It's the next big trend that's going to—and India's going to leapfrog the world in it,” he said.Razorpay has built infrastructure that allows merchants to develop applications using AI agents, Mathur said. Some merchants have already seen early traction, although he stressed that the technology is still at an early stage and has…

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