In TrendsStocks To WatchStock MarketNifty OutlookBank Strike DeferredGold and SilverTRAI mandates telcos to act against AI-flagged spam callers without consumer complaintsIndia’s telecom regulator has introduced stricter rules requiring operators to act against senders identified as suspected spammers by AI or machine-learning systems. The measures include fresh KYC checks, temporary suspension of outgoing services for first-time violations and disconnection and blacklisting for repeat offenders. The amended regulations also revise consumer spam-blocking preferences and rules governing commercial communications.By PTI September 28, 2026, 11:36:06 PM IST (Published)Telecom operators have been mandated to take action against pesky callers or spammers flagged by their AI-based caller ID system — even without the need for consumers filing complaints, a TRAI notification published on Monday said.The Telecom Regulatory Authority of India (TRAI) has notified Telecom Commercial Communications Customer Preference (Third Amendment) Regulations, 2026 (05 of 2026), which mandates telecom operators to restart KYC of senders identified as spammer and take action against violators by disconnecting phone connection and even filing complaint against it with law enforcement agencies.According to the notification, every telecom operator receiving an incoming call flagged as “suspected spam” by its artificial intelligence or machine learning enabled system will have to share details of such…
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