AI Alone Won’t Give Fintechs An Edge: What Navi’s Latest Numbers Reveal

Artificial Intelligence impact on Businesses. (File Photo)

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Navi Limited’s latest financial performance is offering an early indication of whether co-founder Sachin Bansal’s artificial intelligence (AI)-led approach to lending can deliver sustainable growth, stronger asset quality and consistent profitability in an increasingly competitive digital lending market.

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Speaking at the Global Fintech Fest in Mumbai last month, Bansal argued that AI alone would no longer provide a competitive advantage as the technology becomes cheaper and more accessible. Instead, he said, companies would need to differentiate themselves through how effectively they integrate AI into their core business operations.

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For Navi, that has meant “going deep” into lending itself: in-house credit decisioning and risk models, with a substantial proportion of incremental loan originations sourced internally through its own app, a point CareEdge Ratings last month also notes in its rationale.

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The design is now visible in the credit numbers. Navi Finserv disbursed Rs 23,332 crore in FY26, up 73 per cent year on year, and closed the year with a lending book of Rs 13,138 crore, up 57 per cent.

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The company attributes its asset quality, with gross NPAs of 1.25 per cent and net NPAs of 0.16 per cent in FY26, to stronger…

Original source: https://www.timesnownews.com/business-economy

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