Delhi Govt Services Delay To Cost Officials Rs 250 Per Day: Check New Rules, Penalty And Appeal Process

Officials To Pay Rs 250 Per Day For Delays

New Delhi: Delays in providing government services in Delhi could now cost officials financially, with the Delhi government notifying a new law that makes time-bound delivery of public services a legal right for citizens. Under the new rules, officials responsible for unjustified delays can face a penalty of Rs 250 per day, subject to a maximum fine of Rs 5,000.

The Delhi Right to Time-Bound and Easy Delivery of Services Act, 2026, aims to make government departments more accountable and reduce the number of visits citizens have to make to government offices to get routine work done.

The new law replaces the Delhi Right of Citizen to Time Bound Delivery of Services Act, 2011. It introduces fixed deadlines, online application tracking and a two-level complaint redressal system to deal with delays and wrongful rejection of applications.

The Chief Minister's Office said the government would separately notify the list of services covered under the law and specify the maximum time allowed for delivering each service.

One of the major changes under the new law is the financial accountability of officials responsible for delays. If a designated officer fails to provide a service…

Original source: https://www.timesnownews.com/delhi