Traders were forced to do business by phone and Whatsapp, and even fire up their fax machines, as a worldwide outage of Microsoft software crippled communications and snarled email services at stock exchanges.
\n\nIn Singapore, traders reported some banks’ inability to complete financing deals, while Euronext NV, Nasdaq Inc. and Deutsche Boerse AG said they were having email issues. Japanese firms said trades were happening by fax and Indian brokerages said there could be a delay in responding to emailed queries.
\n\nThe outage left Kenneth Goh, who is traveling for work in Malaysia, unable to get market updates that help inform his advice to private clients.
\n\n“It has been super irritating,” said Goh, director of private wealth management at broker UOB Kay Hian, who was relying on patchy phone calls to speak with clients. “If the outage crosses 24 hours, then we’d be in the red zone.”
\n\nGoh’s experience was echoed by many after Microsoft Corp. suffered one of its most severe disruptions in recent memory. It’s still struggling to restore access to some of its flagship software half a day after an outage began, affecting its Outlook, Teams and Copilot systems. The issues hindered workflows on trading desks, delayed…
Original source: https://www.cnbctv18.com/technology/
