Paytm Payment Gateway has integrated with Anthropic’s Claude through the Model Context Protocol (MCP), allowing merchants to use AI prompts to access information on transactions, refunds, settlements and other payment-related activities.

The integration, announced by Paytm Payments Services Limited (PPSL), allows authorised merchants to connect their Paytm Payment Gateway accounts with Claude. Businesses can then use prompts to look up transaction details, check refund status, review settlements and access reconciliation information, among other data.

MCP is a standard that allows AI applications to connect with external tools and services. In Paytm’s case, it enables Claude to interact with the payment gateway’s APIs, subject to merchant authentication and permissions.

The move could reduce the need for businesses to switch between payment dashboards, reports and separate API calls for routine information checks. Finance and operations teams, for instance, could use conversational prompts to check collections or settlement status, while developers could incorporate payment information into AI-based workflows.

Paytm said the integration provides access only through authorised permissions. Payment execution, refunds and settlements continue to be processed through the payment gateway’s existing infrastructure and merchant-controlled processes.

The integration comes as payment companies and businesses explore ways to connect generative AI with operational systems. Access to transaction and settlement data through AI interfaces could make routine queries easier, but also increases the importance of authentication and access controls when financial information is involved.

Paytm Payments Services is a wholly owned subsidiary of One97 Communications,the parent company of Paytm.